Best banks for customer experience
The most impressive banks make it easy to interact both on old and new channels.
Rhys Subitch is a Bankrate editor who supports an editorial team dedicated to developing educational content about deposits products for every part of life. Rhys has edited articles, reviews and guides covering a broad range of topics in the consumer loans space, and recently expanded their expertise into consumer banking. You'll now find them reviewing and guiding readers through the ins and outs of high-yield savings accounts, checking accounts, certificates of deposit and more.
While Rhys has worked with loans, credit cards and insurance in the past, they have shifted to content revolving around everything banking, where they are continuing to develop their expertise. In the past decade, Rhys has researched, edited and written for several independent publications, startups, a university and a Fortune 500 company.
When Rhys isn't working, they enjoy spending time editing their husband's art, reading and watching hockey. They currently reside in Tacoma, Washington.
Being content with where you're at financially doesn't preclude bettering it later. Take steps to stabilize your situation by choosing key foundational products — like low- or no-fee checking and savings accounts — and lock in healthy habits before taking steps to build wealth.
Multiple resources are available to help people find ways to improve their homes.
Gender bias has long impacted women’s access to affordable loans and credit.
When a debt has been charged off, that doesn’t mean it’s wiped away.
If a creditor taps your bank account, you have a few options to protect your money.
Before you give in to a debt collector, know your rights.
Learn the difference between renovating your home and remodeling it.
There are some debts you can’t get out of if you declare bankruptcy.
After filing for bankruptcy and getting your debts discharged, you are probably heaving a sigh of relief. You are looking forward to a fresh start, having put your debt behind you. What if you then hear [...]
We appreciate your feedback
Thank you for taking the time to share your experience.